Deem flywear gives warranty for the material, the quality and the lifespan of the suit if the product shows production failures. The repairs are done for free but if the suit cannot be repaired, we replace it. The warranty does not include repairs of failures and fading of colours caused by accident, misusage, carelessness, wearing away.

It is important that the problem must be reported in time, please write email or phone, because we can only solve the warranty problems in 30 days after delivering.

All our suits are tailor made thus we do not offer refunds but depending on the circumstances we may offer a replacement product or a store credit/voucher.



Intrudair does not give warranty for damages caused during delivery, please call us immediately and we will report the damage to the courier company.

The warranty does not include stains and burns. Unforseen accidents can happen with even the most carefully handled suits. We gladly take on the repairs if possible and inform you about the costs of the repairs and the delivery.

Deem Flywear tries to use the best technologies and materials but the signs of wearing away will appear sooner or later even if you use the suits carefully, this is inevitable. The warranty does not include wearing away.

The customer pays the costs of the warranty delivery to Intrudair. We can recommend courier companies if necessary.Deem Flywear does not take responsibility for the lost of parcels during the delivery. Deem Flywear pays the cost of the warranty delivery back to the customer.

IMPORTANT: If You are outside of EU please write an e-mail before sending back the product, and We arrange the carrier.

Please review the following guidelines carefully before finalizing your custom suit order. These points help manage expectations regarding the production process and the final appearance of your garment.

1. Color Expectations

Printed vs. Factory-Dyed Colors: Please be aware that printed colors generally have less intensity than factory-dyed fabrics. This is particularly noticeable with bright or UV-reactive shades. For instance, our standard Taslan Orange dyed fabric will appear much more vibrant than a printed orange equivalent.

Monitor vs. Physical Product: Colors displayed on digital screens (RGB) cannot be replicated perfectly in print (CMYK). While we strive for the closest possible match, slight variations are inevitable, and we cannot guarantee an exact color replica of what you see on your monitor.

2. Design & Pattern Alignment

Crossing Sewing Lines: We recommend avoiding graphics that cross over seams or zippers. While we attempt to align patterns across these breaks, a 100% match cannot be guaranteed due to the physical assembly process. Additionally, designs requiring precise alignment across seams incur extra design costs.

Design Plans vs. Final Product: The design plans provided are digital mockups intended to give an overall visual representation of your suit. They are not 100% exact replicas. During production, details may be refined or slightly adjusted to suit the technical requirements of the garment.

3. Costs & Copyright

Design Fees: Custom designs incur additional labor costs based on complexity. Beyond the standard printing fee, we charge a design fee of €50–€100 per hour. The total will be reflected in the price section of your provided info screen.

Copyrighted Material: We cannot print copyrighted logos, artwork, or trademarks without express written permission or a valid license from the original creator.

4. Logistics & Lead Times

File Storage: While we often keep graphic files (logos and design plans) for your future orders, we only guarantee file storage for 30 days following your order.

Delivery Schedule: Opting for a custom-printed suit adds approximately two weeks to our standard lead time to account for graphic preparation and the specialized printing process.

5. Care & Maintenance

To preserve the quality of your custom print, please follow these instructions:

Initial Wash: The first wash should be done in cold water.

Standard Washing: Subsequent washes should not exceed 30°C.

Drying & Storage: Do not leave the suit soaking in water after the cycle ends.

Ironing: Never iron directly over printed sections; use a low heat setting on non-printed areas only.